What should I do if the Polar Wet Food Feeder disconnects frequently?

In case the Polar Wet Food Feeder disconnects from your WiFi frequently, please follow the instructions below to troubleshoot:

 

1. Check the WiFi settings: Restart the router and check if there is any setting that prevents the feeder from connecting to your WiFi, such as a limitation on the connected device number. Additionally, make sure that your network has only a 2.4G band.

2. Reset the feeder: Disconnect the feeder from all power sources, including batteries for more than 5 minutes. Then, plug in the feeder using the original charger and hold the reset button next to the power port for 3 seconds to reset the feeder.

3. WiFi connection: Place the feeder next to the router to ensure that the signal is strong. Then, connect the feeder to your app via your WiFi to determine the results.

4. Change WiFi: You can also try another 2.4G network/hotspot to see if the feeder disconnects again.