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Reset the feeder: Reset the feeder by holding the increase button for 6 seconds when the feeder is in locked mode.
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Disconnect and reconnect power: Disconnect the feeder from all power sources, including batteries. Then, turn on the feeder using the original adapter and power cable.
- Clean up the feeder: Clean out all grains inside the feeder and rotor, and ensure that there is nothing stuck inside.,
- Test the rotor: Add some food up to the height of the rotor. Unlock the feeder, and then press the feed button once to see if the rotor rotates once only.
- Scheduled feeding test: If the rotor rotates once only, set up a new current time and 3 meal schedules for the next 3 minutes, 1 portion for each meal to check the results.
- Change power: If the issue persists, plug in the feeder using another adapter, power cable, and power outlet. Then, repeat steps 4, 5, and 6 to verify the result. You can add three Alkaline dry-cell batteries to see if there is any difference.