What can I do if my Capsule Water Fountain is not flowing as much as it used to?

1. Lack of regular cleaning may make the pump clogged with pet hair and food debris.

The pump must be cleaned every two weeks to ensure proper function. Disassemble the water pump to see whether the impeller is damaged or stuck. Please watch the tutorial videos below if you don't know how to clean the pump properly.

 

2. Water quality can also affect the pump's effectiveness. Hard water will cause calcium deposits to build up in the pump's cavity, blocking the impeller from spinning. If there is evidence of hard water build-up inside the pump, allow the impeller and the pump to soak in a bowl of white vinegar for 15-30 minutes. Clean all fountain parts in soap and water before reassembling the fountain.

Capsule Fountain (PLWF002)