Q: What are the core features of the water fountain?
-
Smart Water Tracking & Insights: Real-time monitoring of your pet’s water intake via built-in scale sensors, with clear charts and detailed logs by day, week, month, and year.
-
Custom alerts: Water level, filter change, and cleaning reminders
-
Multiple modes: Continuous and intermittent flow with adjustable schedules.
-
3L Capacity： Larger tank suitable for multi-day use or multi-pet homes.
Q: Can this fountain connect to Wi-Fi? Does it work with the app?
A: Yes, it supports both 2.4GHz and 5GHz Wi-Fi networks and works with the Petlibro App for remote monitoring and control.
Q: What kind of power cable does the water fountain use?
A: The water fountain comes with a 1.5m Type-C anti-bite power cable (±30mm).
Q: Does the water fountain work cordlessly?
A: No, the water fountain does not support cordless operation. It must be powered using the included adapter and cable, as it does not have a built-in battery.
Q: Does the water fountain support motion sensor functionality?
A: No, the water fountain does not feature motion detection.
Q: Is the water fountain compatible with RFID tags?
A: No, the water fountain does not support RFID tag functionality.
Q: Which pets are the water fountain best for?
A: The water fountain is primarily designed for cats, but it’s also suitable for small dogs. Please note that it tracks drinking data for only one pet at a time. If you'd like to monitor multiple pets, consider the Dockstream RFID Smart Fountain.
Q: Are the Dockstream 2 replacement filters compatible with the old Dockstream series fountain?
A: Yes, the filters are interchangeable between Dockstream 2 and the old Dockstream water fountains.
Q: Can the water fountain be used outdoors?
A: No, it is designed for indoor use only. Using it outdoors isn't recommended, as direct sunlight can wear down the plastic over time, and the increased dust and debris outside can clog the filter and reduce its lifespan.
Q: Is there a splash shield available?
A: Yes, a splash shield is available and can be purchased separately. (Please note that the splash shield will not be included in the package, and it needs to be purchased separately)
