💦 Up to 30% off summer hydration >> 💦 Up to 30% off summer hydration >> Save up to 20% on the new Scout Smart Camera now. Save up to 20% on the new Scout Smart Camera now.

Free shipping on orders over $100 CAD in Canada Free shipping on orders over $100 CAD in Canada

Claim your mystery discount!

Unlock a discount of up to 30% off your first order!

Please enter a valid email address

What kind of pet(s) do you have?

Up to 30% Off

HOORAY!

You've received a 10% discount code that can be used during checkout.
Keep an eye out for more updates, new arrivals, exclusive offers, and more!

PET10 Copied!

10% Off

Win a free order!

10% discount

Why Does My One RFID Feeder Show "Status Unknown" in the Feeding Status?

If the feeding status shows "Status unknown," please follow these steps:

Power Check: Ensure the feeder is connected to the power cord and adapter. If batteries are installed, remove them and check again.
Restart the Feeder: Unplug the feeder, wait a few seconds, and plug it back in. If possible, try using a different power cord and adapter.
Reset & Reconnect: Reset the feeder by holding down the Reset button (in the unlocked state) until you hear "reset successfully" and "ready for Wi-Fi connection." Reconnect it to your Wi-Fi network and set up new feeding schedules.

© 2025 Petlibro, Inc. All Rights Reserved.