To address the problem, we suggest the following steps:
1. First, rinse and soak the water tray with water at a temperature of 140℉ (60℃) for 30 minutes.
2. After that, lift the water tray by grasping the water nozzle, which is designed to function as a handle as well.
This is a friendly reminder that the stainless steel water tray is easy to remove from the water tank. If you find it difficult to open next time, please remember that safety comes first. Do not use excessive force or tools to avoid injuring yourself.
