What Can I Do If My Stainless Steel Water Fountain Leaks?

Regarding the leaking issue, please review the following possible reasons for your reference:

1. Water Tank Condition: Please check if there are any cracks in the stainless steel water tank. Did the water tank leak when it was unplugged and refilled with water?

2. Filter Replacement: We recommend replacing the filters every 2 weeks, including both the white filters for the filter tray and the black sponges for the water pump.

3. Pet Interaction: Please check if the issue persists when the fountain is kept out of reach of your pet.

4. Water Levels: Please confirm if you are adding water between the minimum and maximum water lines.