Hello, new friend Hello, new friend
Try these cat-tested tips for a smooth introduction to the
Luma Smart Litter Box Try these cat-tested tips for a smooth introduction to the Luma Smart Litter Box
Make a great first impression Make a great
first impression
Place Luma near your current litter box,
surround it with toys and treats, and set it up
when your cat’s around to help them get
used to its motions and sounds. Place Luma near your current litter box,
surround it with toys and treats, and set it up when your cat’s around to help them get used to its motions and sounds.
Keep things familiar Keep things familiar
Clean the old box less often. Your cat will
naturally seek out Luma’s clean litter. If they
need extra encouragement, add a bit of
used litter to the mix. Clean the old box less often. Your cat will naturally seek out Luma’s clean litter. If they need extra encouragement, add a bit of used litter to the mix.
Ease them in gently
Cats need time to get used to new things, just like us. Cats need time to get used to new things,
just like us.
Turn off the Cleaning Mode Turn off the Cleaning Mode
Use the clean button Use the clean button
Set fan speed to low Set fan speed to low
A little extra care when needed A little extra care when needed
For kittens and moms, turn off auto cleaning in the app and
use Luma’s clean button instead. Set up the step if your cat
needs a little help getting in and out. For kittens and moms, turn off auto cleaning in the app and use Luma’s clean button instead. Set up the step if your cat needs a little help getting in and out.
Luma in their lives Luma in their lives
Frequently Asked Questions Frequently Asked Questions
Can I return Luma if my cat doesn't like it?
Most cats adjust to new litter boxes within 7 days, but some need a little more time.

We're sure your cat will love Luma, but if not, a Luma purchased on the Petlibro website can be returned within 90 days for a full refund. Return shipping is free for customers with insurance. For those without insurance, the cost of return shipping will be deducted from your refund.
Will automatic cleaning scare my timid cat?
Timid cats do great with Luma. You can set a 1 to 60 minute delay in automatic mode to avoid startling them. This also gives their waste time to fully clump, which helps with cleaning. You can also turn off automatic cleaning and use the clean button in the app instead.
Have more questions?
Our customer support team is always here to help.
Contact Us