Our team is here for you and your pet, we are open from Monday to Friday and will reply to you within 48 hours.
Our office address:
(10:00 to 17:00 PST MON-FRI)
2445 Augustine Drive, Suite 150
Santa Clara, CA 95054
In order to quickly solve your problem, if you need to return the product within 30 days of delivery, you can submit a return application through the link below (only for the US addresses orders). For returns and exchanges of cat trees, please contact us for assistance.