How to Resolve Connectivity Offline Problems on the Air Smart Feeder?

If your Air Smart Feeder (AF108) keeps going offline, follow the troubleshooting steps below to resolve the issue.

 

  1. Check the Power Supply and Battery
    Ensure the power cord is securely plugged in, and the built-in battery is not depleted.
  2. Check Network Connection
    Confirm that the network connection is stable and that there are no issues with the router or modem.
  3. Reboot the Router and Feeder
    Move the feeder closer to the router (within 16 feet) and reboot both the router and modem.
  4. Reset the Feeder
    Turn on the feeder by toggling the bottom button, then long-press the reset button for 3 seconds to clear its settings. Afterward, reconnect the feeder using the 2.4GHz network.