How to Address the Abnormal "Waste Bin Full" Alert?

Please follow these troubleshooting steps:

1. Ensure your device firmware is updated to the latest version.

2. Make sure the waste bag is properly positioned with a smooth, flat bottom and sides.

3. Inspect the Electric Waste Bin Door & Sensors

  • Remove the litter basket.
  • Open the electric door through the app by tapping “Open Sliding Door”.
  • Check for any obstructions such as cat hair or debris around the door and sensor area.
  • Gently clean the infrared sensor using a soft, dry cloth.

Here is a visual guide to help: