It's lightweight!

The RFID part of this collar is so big! It needs to be lower profile, or something that can slide onto a collar. It hits the bowls as they eat and drink and it freaks them out. Please upgrade these, id buy smaller ones immediately

Really awful collar. Scratchy, thin material with a large dangling bit that bangs against the bowl and irritates my cat. It's a bit surprising the company doesn't offer alternatives. Not surprised the RFID is proprietary though so you can't even try anything to make your cat more comfortable. Very disappointing.

The collar, mentioned many times above, is defective. It is bulky, falls in good, gets caught on things. Why it can't be lower profile is just a 15 minute screw up. If they thought about it for just 15 more minutes they'd have it figured out. But regardless, as frustrating as it is, I'm ordering my third collar because my cat lost it yet again. To make matters. even worse, they sent it to my wrong address and now we are even more delayed and without our feeder for another week. Customer Service has been less than helpful and very unresponsive.. They claim they are "too busy to get back to me right now". But it is a good feeder when it works.

Lost my collar to the cat at the vet and contacted the company, they responded right away and got me a replacement collar on the way in a day. It arrived quickly and the replacement cost was very small so it's not like they're gouging us as clients. Will buy more from this company for my kitty!

With a three cat household these collars help to keep the fat cats away from the skinny cat's food. Unfortunately the collar came off somewhere outside so had to order another, but definitely makes life easier.

The QR code can't be read by my new Iphone 17 Pro and there is no way in the app to manually add it. I googled an alternative way, but if not for that, I would never have gotten it paired. Then, the clasp on the RFID defice is so cheap it fell off in a couple days and I can't find it. So - without a RFID device the cat can't eat! Waiting for a response from PETLIBRO, the jury is still out on their customer service.

Were delivered within a few days.

Our RFID tag broke so we ordered a new one. It arrived quickly. The tag has also been redesigned so it is now smaller and attached with a jump ring. It is a much better design.

We needed a new collar tag because our cat lost hers. Ordering was simple and it arrived promptly. Now she's back to controlling her own eating.

Our cat immediately lost her initial collar. Costumer service was very helpful in directing me on how to purchase a new one. Delivery of the new collar was quick and reconnection of the collar was easy. Our cat now enjoys having access to her food, while keeping her sister out of her food.

My cats have the breakaway collars that hold their RFID tags. When the collars come off and I can't find them, they still need to be able to eat. I'm glad that I was able to pair another tag to the feeder. I ordered 3 extra just incase it happens again.

Would have given 5 stars except the clasp is not strong and needed replacement as tag was lost when collar released from cats playing

I have these for my 5 month old kittens and an adult cat. The included collars didn't work. They were far too large for the kittens and had so much extra fabric, I worried they would get hung on something. Switched to regular quick release collars and all is good. The cats don't seem bothered by them even though they're a bit big for the kittens. However, when a collar comes off, it becomes urgent to find it so they can eat. I now keep spare rfid collars just for this. Having a way for the collar to make noise or ping to a phone would be a wonderful addition. I could add an air tag but that's a lot of stuff hanging off a cat's collar.

I love the ring attached to the collar, which I can attach to my cats' collars

I was worried about whether my cats could get used to it, but finally it turned out well. My kitties are okay with it.