I bought this feeder over a year ago. My cat took a few days to warm up to it but once he realized that it would open at the same time every day he was hooked. It makes life so much easier- I don't have to worry about being home on time to feed him and can even spend the night away on a whim without having to arrange for someone to come feed him. Last month, the motor that moves the lid broke and I contacted customer service. They went through multiple steps to try to get it working and when none of them worked, replaced the unit and went above and beyond when there were delivery issues due to my local carrier. I strongly recommend this feeder and PetLibro generally.

This dish is perfect for my dog because my dog eats raw and eats three times a day, which is how many feeding sections there are. she eats at a certain time so it's wonderful that I can set each time. For my cats they are grazer so I couldn't set a time and they were always yelling at me which I would have to go and open up the dish by the app and it didn't save me any time at all. If this dish was able to read a cat microchip and open when it approached it would be perfect and if it moved to the next once one was empty. Maybe someday they'll update this.

Got a second feeder for when we travel for multiple days but just got a second cat so timing works out well. These have been extremely reliable for us as I only feed wet food. Haven't had one go down yet. My only wish is if you could schedule 2 feeders back to back for multiple days in a row repeatedly not just once. People complain about the higher the temp but for 24 hour feeding it's fine. Remember cats have stronger guts and much higher acid in their stomachs. They can handle much more bacteria than humans can. People tend to panic when they think bacteria when food is left out. I do add water to wet food so it does not dry out. But I think these feeders are excellent.

I purchased one Petlibro automatic feeder and had a problem with the condensation that forms under the bowl freezing. At first I had trouble getting timely email responses from the Petlibro customer service agent. If they hadn't informed me of the phone number to call for future issues, I would have given Petlibro a 2 star rating. Because I was informed of the phone number to use for future needs and found that number on the website, I ordered the new unit directly through Petlibro. I am very satisfied and Louie loves it, too!

My cat loves it. Very good quality

First I wish it had 5 stations instead of three. Runs continuously no on off button and not really energy efficient. Our flat face Persian can get his face in there and eat I don't think the bowls are all that deep like some other noted. The stainless steel bowls themselves are actually only one and 1 and1/16 in deep. The black plastic part is higher up but tapers downs to the stainless steel bowls. I really didn't think my flat face Persian could get his face in there but he doesn't seem to have an issue. He hasn't learned what the bell is for even though I keep pushing on it and ringing it several times before the scheduled feeding time hopefully he'll smarten up after a while and get it. I figured you could unplug it and leave the batteries in after the last feeding and then plug it back in and the batteries would charge but the batteries do not charge. For now I'm feeding the cat three times a day because he's a grazer. So I have it open at 4:30 a.m., then 9:00 a.m. then 12:00 p.m. and he finishes all the food. So I really don't want to leave the thing on from 12:00 in the afternoon till 9: 00pm when I fill it at night and just waste electricity but like I said there's no on off button. Going on a 4-day cruise so for three of the days I'll feed them some wet food one time a day that's about all I can do. Even if it had five stations like one other brand does it still said it only keeps it cold for 3 days ,so I don't know how much help that would be either. If there was a way to record are calling for food I would shake the box of temptations and record it because they would come running for that. For what's available for cold feeders right now it's okay I'm just not totally excited about it. I have the dry food feeder and DockStream fountain but the dry food feeder has to have its own separate app because it's not all that smart I guess It runs on petlibro lite app.

I was super hesitant to pull the trigger on this feeder because of the extremely mixed reviews and amount of negative feedback. However, I've used it a couple times to feed my bunnies (who get fresh greens twice a day) while I'm out of town so I don't have to stress and find pet sitters. I think the app interface is clean and intuitive, and the unit itself is pretty easy to clean!

I'm going out of town for 2 days, I don't have anyone to watch my Baby Girl Halsey Blu. So I decided to purchase this, I really like it. It keeps the food cold and fresh for 3 days. Halsey seems to like it, just takes some getting used too. We know cats are very skittish when it's something they're not used too. But we love this.

I bought this for my Maine Coon Crixus. The first day frightened him, but he quickly figured it out. It's a great feeding vessel.

I love this thing. Much needed for my impatient cat lol. I can set his morning schedule for 3 days at a time. I went out of town and it came in handy. You can see how many times your animal goes up to the bowl and eats. You can also schedule how long you want the feeder to stay open.

I love the programmable feature. My cat does wake me up at 3am for her wet food. Also, is great to keep a schedule. So quick out of town trips are easier and save me the headache of looking for a sitter.

when we got our second cat we knew we would need another feeder. It just came in, and while Hank is a little small I can confirm he loves it

works so far. Gets very cold despite what some reviews. Only drawback is you can only set it to open for 4 hrs... my cat sometimes goes back after 5 hrs. Plan to use for a vacation, in theory it will give 3 days of WET food. Cat was hesitant but I remove her other bowls when it opens so she has no choice.

I have 2 cats that need feeding throughout the day and night, the 3AM feedings were taking a toll on me, but I only feed wet/slightly cooked raw food, so many feeders would not work for us. We have been using these, one for each cat for a few days, side by side. The trays are stainless and clean up very well, the food is kept cold and warms up slightly before feeding, it will still be cold, it will never be room temp for bacteria reasons, but my cats have adjusted. The app is easy to use, the log for when the cats come and eat and for how long is very informative, I wish there was a volume for the alert bell, or a change in tone, maybe a nice beep not a doorbell sound, would be great! Since the feeders run on the app, and fall to the time on your phone, BOTH feeders open at the same time, unlike dial feeders of old. I have a small cat but I measured her height as Petlibro suggested and she just comes at it from the side, where it is slightly lower. I HIGHLY recommend this product, easy to use, app is user friendly and I am sleeping though the night!

The machine doesn't work for flat face cats. I have a scottish fold who struggles to eat out of the opening. I tested it by putting a treat inside and seeing how she eats. And she really needs to dip her whole face and whiskers into the opening to get to the treat. The flaw is the structure of the opening. It needs to be a proper circle vs this oval shape. And the lid of the machine is too high. It needs to be a thinner lid, or have more of a dip on the front end. Not flat face cat friendly. I bought the wet food feeder off Amazon, sadly have to return it .

We purchased 2 of these for our cats (Siberians) they are larger kitties, this is just a smidge too high for them to eat out of comfortably. We love the convenience for when were are gone for a few days, we have a kitty sitter come in the morning for that feeding and loving but they still get their evening meal. We made platforms for them so they can comfortably eat from these feeders.

As the title says I think the polar feeder is a great device that allows me to feed our cats 3 days at a time rather than having to out out fresh food every day as well as changing and cleaning bowls. However there are a few limitations that honestly are not Petlibro's fault as you want the device to be safe for your cats and not get sick. Number one is obviously being only able to feed 3 days at a time but not a deal breaker by any means. The biggest limitation is the limited 4 hours of it being open for your cats to eat from. While I wish that it could remain open for 6-8 if one so desired I understand the danger of having that with 2 other bowls of food inside you want to keep fresh as they would likely dry out and spoil otherwise, the compromise is that you can manually at the time make it open again for a period of time just know you are making it harder for the device to keep everything cold enough inside without freshness being affected.

I love how well this unit works to keep the food cool and fresh. I even love the dinner bell!! I'm not thrilled that you can only set a reoccurring schedule to feed the cat only once per day. If you set up more schedules, The app will disable or toggle off any other schedules and only allow one to be active at once. This means I have to manually enable the evening schedule after the morning feeding, and toggle on the breakfast schedule each evening, every single day

For two days, I've been using the Petlibro Automatic Pet Feeder for my chi puppy (2.9 lbs), who eats "Just Food For Dogs" - Fish. It has made my life so much easier! My puppy doesn't always finish her wet food right away, I no longer have to constantly pick food up, re-refrigerate, and put it back down. The built-in refrigeration keeps three servings fresh for the day, which is a huge plus.
That said, I'm giving it 4 stars because the app needs improvements. It's obvious the app was created for cats. I'd like to see some additional dog functionality.
-You can only schedule three feedings per schedule, and while you can create multiple schedules, only one can be active at a time. I don't see how this is useful unless your pet eats at different times on different days. I'd like to have the ability to schedule the same bowl twice a day, so my puppy can finish what's left in her bowl before moving to the next.
-I'd like to have a free feeding option so the food stays cold, but opens when my pet wants to eat.
-I'd like additional bowl options that allow more feedings ( smaller servings / more meals per day ).
-I'd like to also see an RFID or a microchip option (They already have this for some of their automated dry food feeders. I don't know why this functionality isn't in this wet food feeder. If you have multiple pets, RFID or microchip capability would be a game-changer—I have a second pet with pancreatitis, so she can't eat my puppy's food, and there's no way to prevent that with this feeder.
-Lastly, it's a bit tall and bulky, which is minor and understandable, but I wouldn't recommend it for dogs under 2.75 lbs. My 2.9 lbs chihuahua can just barely reach the bowl.
Despite these issues, it's a great feeder for keeping wet food fresh and accessible on a schedule, throughout the day ( or days if your pet eats once a day ). If Petlibro updates the app and adds a few of my mentioned features, it would be a perfect 5 star product!

Hurray ! This is a great for my foster car that takes medication with wet foos twice a day. The concept is grear, the bowls are quite large (for cat food), the temperature is on point. My only concern is about the app to control the thing. I don't find it intuitive, I am not sure if it receives the command when I log in but not on my WIFI, I and wondering how can two account controle the same feeder, etc... I guess it will get better over time. Great product !