Free Shipping over $100Hassle-Free Warranty30-Day, Money-Back Guarantee
Services and Benefits
Fast & Free Shipping
Standard shipping for Canada:
1. $7.99 for orders under $50
2. $13.99 for orders between $50–$99.99
3. Free for orders over $100
30-Day, Money-Back Guarantee
Enjoy a 30-day return policy when you buy from our official Petlibro websites. Items must be returned with all original packaging and accessories. For returns not related to product malfunction, the cost of return shipping will be deducted from the refund. Learn more about our warranty and return policies.
24-Month, Hassle-Free Warranty
Petlibro offers a 24-month warranty and after-sales support. This warranty does not override any legal statutory warranty.
Made for PETLIBRO fountains:
Compatible with Dockstream. Official filters ensure a secure fit, steady water flow, and help prevent leaks or pump issues.
Multi-layer filtration:
Features activated carbon, ion-exchange resin, non-woven fabric, and a pre-filter sponge to help remove odors, hair, impurities, and heavy metals.
Supports hydration and pet health:
Fresh, filtered water encourages pets to drink more and stay hydrated while helping keep water clean.
Easy maintenance, optimal performance:
Replace every 2 weeks for best results. Regular changes help prevent clogging and keep water flowing smoothly. More frequent changes are recommended for multi-pet homes.
Subscription made simple:
Set up automatic deliveries so you never run out. Skip, pause, or cancel anytime.
Filtered water helps reduce impurities that can affect urinary and digestive health. Cleaner water supports better hydration, improved taste, and overall well-being every day.
Advanced multi-layer filtration
Each layer works together to improve water quality, from reducing odors to capturing hair and debris. The result is cleaner, better-tasting water in every sip.
Set it and forget it
Set it and forget it
Set up a subscription and stay stocked automatically. Fresh filters arrive on time, so water stays clean without the extra effort.
How subscriptions work
How subscriptions work
FAQ
Q: Do cat fountain filters really make a difference?
A: Yes. Multi-layer filtration helps remove impurities, odors, and heavy metals, improving water quality and taste. Cleaner water can also encourage pets to drink more.
Q: Which PETLIBRO fountains are these filters compatible with?
A: These filters are specifically designed for PETLIBRO fountains, including Dockstream and Dockstream 2. Please check your fountain model before purchasing.
Q: How often should I replace my cat fountain filter?
A: We recommend replacing the filter every 2 weeks for optimal performance. In multi-pet homes or with higher water use, more frequent replacement (such as weekly) may be needed.
Q: Why replace filters more often in multi-pet homes?
A: More pets mean higher water use and more hair and debris entering the fountain. Changing filters more often helps maintain performance and keeps water fresh.
Q: Why is my fountain’s water flow getting weaker?
A: Reduced flow is usually caused by a clogged filter, debris buildup, or a dirty pump. Replace the filter regularly to keep water fresh and flowing.
Q: Do I need to soak and rinse the filter before use?
A: Yes. Soak the filter for 5 minutes and rinse thoroughly before installation. This helps activate the filtration materials and prevents carbon dust from entering the water.
Q: What’s included in the package?
A: Each pack includes 8 replacement filters and 8 pre-filter sponges. All components are individually packaged for cleanliness and convenience.
Q: How does subscription work? Can I skip or cancel anytime?
A: With subscriptions, filters are delivered automatically at your selected interval. You can skip, pause, or cancel anytime.
Shipping Policy
1. Shipping Fee For Canada: free for orders on $100 CAD and up; $13.99 CAD for orders $50 CAD–$99 CAD; $7.99 CAD for orders $0 CAD–$49.99 CAD.
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
I love how easy it is to clean and replace the filters in my dock stream fountain.
R
Ryan
Order never received
Hello, this order was never received or delivered. I still do not have it.
K
Kate
Great Filters, terrible shipping
I love the PetLibro fountain and how easy it is to swap out the filters. But the courier service used to ship them to me was awful. They kept notifying me that my address was invalid, even though I kept checking and it was definitely correct. They did eventually deliver my package, but it was about week after it arrived in town. I've never had this issue with any other courier service.
B
Bruna
Best water fountain I've ever had
I got a Dockstream 2 when I adopted my cat to make sure he would stay properly hydrated and it's been the best investment I've made so far. My dogs and my cat absolutely love this, no issues whatsoever switching their old fountain to this. I love all the reminders about cleaning and changing filters. It is super easy to get all the parts out to clean everything and they provide a great tutorial, so after watching it for the first time I don't even need it recheck it every time. The peace of mind this equipment gives me is worth every penny I spent. Highly recommend this!
5 stars: 43 (91%)
4 stars: 3 (6%)
3 stars: 1 (2%)
2 stars: 0 (0%)
1 star: 0 (0%)
K
Kao
Super fast shipping
It literally got here so fast I wasn't prepared
J
Joanne
Replacement filters
I love how easy it is to clean and replace the filters in my dock stream fountain.
R
Ryan
Order never received
Hello, this order was never received or delivered. I still do not have it.
K
Kate
Great Filters, terrible shipping
I love the PetLibro fountain and how easy it is to swap out the filters. But the courier service used to ship them to me was awful. They kept notifying me that my address was invalid, even though I kept checking and it was definitely correct. They did eventually deliver my package, but it was about week after it arrived in town. I've never had this issue with any other courier service.
B
Bruna
Best water fountain I've ever had
I got a Dockstream 2 when I adopted my cat to make sure he would stay properly hydrated and it's been the best investment I've made so far. My dogs and my cat absolutely love this, no issues whatsoever switching their old fountain to this. I love all the reminders about cleaning and changing filters. It is super easy to get all the parts out to clean everything and they provide a great tutorial, so after watching it for the first time I don't even need it recheck it every time. The peace of mind this equipment gives me is worth every penny I spent. Highly recommend this!
J
Jeffrey
Have not received the Product
Ordered two Dockstream Replacement Filter kits and according to the web site they have been delivered, however I have not yet received them.
E
Elena
Cancel
Please cancel my filtersand confirm. Thank you.
K
Karen
Great Filters
I can see how effective the filters are when I clean our fountain. And my dogs love drinking from it. So glad we found this product!
D
Donna
Easy to Use
These are easy to use when I clean my fountain and put in a new filter
C
Cheryl
I believe that the filters i received are defective. They turn black and are leaving black marks on the inside of the fountain and where the water comes out.
S
Sandra
Replacement Filters
Ordered a year supply. Easy to install. Reasonable price!
j
jim
Product works as described
S
Susan
Very quiet operation.
Initially we purchased the fountain for the bedroom because of its quiet rating. It's still quiet, still running, still preferred by my cats over the older fountain.
Z
Z
Great!
The filters came quickly and they do a great job of keeping the water clear and clean
J
Jeanna
Never got a chance to use
The fountain stopped working after three days
S
Stephaine
Good product, poor customer service
I have been getting these filters for a while now and haven't had any problems, until recently. The most recent order has been miss for over a week now and I can't get the customer service folks to replay to me to either refund or replace the order. If this happens to you, just do a charge back through your bank because they won't respond.
C
Chris
Very Effective product
Very effective product.
N
Noah
Good stuff for the cat and clean
It alway good to have for keep the cat healthy
J
John
Affordable filter
Since this is a monthly replacement affordability is an issue, which Petlibro's was and is. Thanks Petlibro!
N
Nancy
Reill filters
Great service. Great products
C
Caitlin
Exactly what I ordered, shipped quickly
P
Priscilla
Easygoing
Filters came super fast.
S
Sean
I love this product! So glad I stocked up!
N
Nancy
Reill filters
Great service. Great products
R
Reed
Caring for your pet(s)
Great way to keep your pet(s) water clean
S
Susan
Best Fountain Ever
I've been a customer of Petlibro for about two years now and I can say that for me and our 6 cats having two water fountains is awesome. We see that our cats drink more water now especially Milo. He loves the activating sensor on our newest model (wireless). It's a great investment especially because they drink more water. Thanks.
J
John
Affordable filter
Since this is a monthly replacement affordability is an issue, which Petlibro's was and is. Thanks Petlibro!
Z
Z
Dock stream replacement filter
these replacement filters are every bit as good as the original ones. I don't know what people were complaining about. I give them 5 stars.
M
Marshall
Product Changed
I have been using these filter set-ups for several years. I appreciate that new scrub brushes are included and that there is a sponge filter for each carbon filter provided. However, I did notice a reduction in the quality and filtering ability of the new black sponges. Other than that, all is as expected. I also appreciate that the packaging was minimal and not a box in another box. Well done there.
R
ROBERT
Dockstream 2
We have been very disappointed. A couple of weeks ago It stopped working after we cleaned it following booklet instructions. It eventually started up. Yesterday I cleaned it again and it is still not working.
M
Michelle
Petlibro
They have excellent response service to my needs and questions with my new petlibro dock stream. And we're very thorough to help me resolve my issues.
L
Linda
Dockstream 2 Smart Fountain not operating
My Dockstream 2 Smart Fountain is not operating after owning it for a short time. I contacted customer service but did not receive any assistance concerning the malfunctioning fountain. I have another Dockstream 2 that is functioning, however.
T
Tina
Love it
I highly recommend it! Archie Manning loves his Petlibro Dockstream 2 Smart Fountain and the Refills are a must have!
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