💦 Up to 30% off summer hydration >> 💦 Up to 30% off summer hydration >> Save up to 20% on the new Scout Smart Camera now. Save up to 20% on the new Scout Smart Camera now.

Free shipping on orders over $100 CAD in Canada Free shipping on orders over $100 CAD in Canada

Claim your mystery discount!

Unlock a discount of up to 30% off your first order!

Please enter a valid email address

What kind of pet(s) do you have?

Up to 30% Off

HOORAY!

You've received a 10% discount code that can be used during checkout.
Keep an eye out for more updates, new arrivals, exclusive offers, and more!

PET10 Copied!

10% Off

Win a free order!

10% discount

What should I do if my Granary Smart Feeder shows a "Rotor Stuck" error?

If you encounter a "Rotor Stuck" error, please refer to this video and follow these troubleshooting steps:

1. Empty the food tank, remove the tank base (dispensing rotor), and thoroughly clean any stuck kibbles within the machine, including the food outlet.

2. Check if the warning indicator on the feeder lights up.

3. Inspect if there are any signs of deformation or obstruction in the tank base (dispensing rotor). Please ensure the rotor is not stuck and can freely rotate if found.

4. Manual feeding 3/12 cup to test if the rotor rotates as expected.

© 2025 Petlibro, Inc. All Rights Reserved.