How to Troubleshoot Night Vision Issues on the Camera Feeder?
To resolve this issue, please follow these steps:
- Please wipe the camera with a clean, dry cloth, and then place the device in a location where it is not directly exposed to light (avoid turning on floor lamps or other direct light sources).
- Reinstall the Petlibro app, making sure the firmware is updated to the latest version.
- Remove the batteries and unplug the machine, then restart it.
- Change the IR Night Vision setting from "Automatic" to "Normally open". Then check if the camera view on the app shows normally.
- If the camera view works normally, change the setting back to "Automatic" again to see if the issue happens again.
- Please try to replace another power cord and adapter to see if this will happen again.
