Vulnerability Disclosure

Our Commitment to Security

At PETLIBRO, we are deeply committed to ensuring the security and privacy of our users. We believe in transparency and collaborative security efforts with our user community to maintain the highest standards of protection for our products and services.

What We Consider a Vulnerability

 We recognize security vulnerabilities as:
  1. Any system weakness that could potentially expose user data
  2. Technical flaws that might compromise device functionality
  3. Programming defects that could lead to privacy breaches
  4. Security gaps that might affect system integrity

How to Report a Vulnerability

We value your security insights and have established a straightforward reporting process:
  1. Contact Method: Send detailed reports to security@petlibro.com
  2. Essential Information to Include:
    1. A description of the vulnerability and discovery timeline
    2. Step-by-step reproduction instructions and affected device models and system versions
    3. Potential impact assessment

Our Response Commitment

We take all security reports seriously and promise to:
  1. Acknowledge your report within 48 hours
  2. Keep you updated on the resolution progress
  3. Resolved Vulnerabilities Archive
  4. For confirmed vulnerabilities, we release detailed information and remediation measures within 180 business days after completing technical analysis and developing mitigation plans. All vulnerability information remains confidential until official disclosure.
In our commitment to transparency, we maintain a public record of addressed vulnerabilities:
Vulnerability ID
 Description Found
Resolved
 Status