Troubleshooting the issue of food keep dispensing on Easy Feed Automatic Feeder

If your Easy Feed Automatic Feeder keeps dispensing food, please follow the troubleshooting steps below to resolve the issue:

 

1. Press and hold the Setting Button and Confirm/OK Button at the same time for 3 seconds until the feeder makes a short beep, indicating a factory reset.

2. Remove the batteries and unplug the feeder to completely power it off for one day.

3. Restart the feeder and ensure it is powered by the original power charger.

4. To test the dispensing function, press the ‘Down’ button twice to manually feed one portion and check if the issue persists.

 

If the issue persists, please record a video showing the issue clearly for further investigation. You can upload the video to iCloud or Google Drive and share the link with our support team if the video file size is too large.