We recommend replacing the filters every two weeks to ensure your pet always has access to fresh water if used by one pet. For households with multiple pets, more frequent replacement is recommended. Users will be notified via the app and a filter indicator light on the fountain, and can reset the cycle by tapping “Reset” after replacing the filter.
In addition, we recommend giving the fountain interior a quick wipe once a week while thoroughly cleaning all components with dish soap. If you have more than one pet, please do it more often.
